Short-Term Rentals

Efficient and Profitable STR Management—In the Office and In the Field 

Vacation rentals can be a valuable source of income for local businesses, residents, and government agencies, drawing visitors to the community and contributing to the local economy. However, due to their gray area status between residential and commercial properties and the influx of corporate buyers and operators in many popular vacation locations, short-term rentals (STRs) can also be controversial. And, if they aren’t properly built, inspected, and licensed, they can be a safety hazard for renters and neighbors. 

With the proper code in place, licensing STRs can be pretty straightforward – once you know where they are. But discovering STRs, gaining licensure compliance, and monitoring on-going compliance and licensing can be tricky without the right tools. And trying to manage this process while juggling so many other planning and development tasks can become overwhelming fast, and without proper compliance, you risk lost economic opportunities, diminished neighborhood character, and negative impacts on housing affordability. To optimize efficiency, you need short-term rental management software that can view and manage your STR licensing, renewals, and fees from beginning to end.

MaintStar’s Community Development Suite with the Short-Term Rental Module is a powerful workflow engine that automates complex tasks—serving as your all-in-one software platform to streamline STR license application, approval, and renewal services. From start to finish, MaintStar Community Development Suite tracks all the activities and keeps all parties updated. It also interfaces with your in-house operations, such as accounting, tax assessment, public works, and utilities via automated notifications. And it’s all updated in real-time and easily managed from dashboards—making it one of the simplest software platforms you’ll ever use.

By crawling the most popular internet reservation sites, like VRBO and AirBnB, our STR Module makes it difficult for noncompliant STRs to gain the visibility they need without complying with local statutes, regulations, and fee requirements.

Through direct email communication, STR owners know when to pay for license renewals, supporting timely action and avoiding late fees and penalties. 

Fields, reports, and dashboards are highly customizable for various license types, which adds specificity and ease-of-use.  With personalized dashboards, staff can see STR compliance levels, generate reports to make decisions, and assist the  leadership team making policy and writing ordinances.

Easy-to-read licensing process updates keep hosts informed throughout the project, saving considerable staff hours continually conveying information.

This easy-to-use tool allows inspectors in the field to automatically receive new inspection notifications along with details and a GIS display to the location map. Field personnel can record inspections in the field (even while offline) and upload to the system when back online. After completing the inspection in the app, the inspector closes the task, enabling prompt receipt of revenues.

Superpower the standard dashboard with a highly specialized and personally configured dashboard showing progress toward goals tied to key performance indicators.

STR owners can easily submit license applications and renewals, de-activate licenses, and pay fees in the online Public Portal – no need to call or come in.

State-of-the-art, configurable and automated workflows allows your staff to track license applications, approvals and renewals, and coordinate timely communication with automated software—avoiding labor-intensive processes and the need for additional head count. Staff can attach licenses to records, automatically change the status, and send automatic reminders about fees and fines.

Tasks get done faster, with more accuracy—across all your functions and departments. Automated workflows, a mobile inspection app, and an always-open Public Portal helps local government agencies boost productivity and increase revenue collection. 

Our whole suite is modular and scalable and allows for unlimited users on a single enterprise license, addressing your needs today, with room to grow tomorrow.

MaintStar’s Community Development Suite with the Short-Term Rental Module eliminates the costly and dangerous risks posed by noncompliant short-term rentals in your community. Reviews, approvals, and fees happen faster – with more accuracy – across all your functions and departments. From the Mobile Inspection App to the Public Portal, everything in our suite is designed to eliminate slowdowns, increase accuracy, and improve service.

That’s the MaintStar difference.

See the MaintStar difference for yourself!

Explore MaintStar

Contents
> Efficient and compliant STR management – in the office and in the field 
> Efficient Revenue Collection
> Better Host Compliance
> Flexible, Configurable Dashboards and Reports
> Real-Time Updates
> Mobile Inspection App
> KPI Dashboards
> Always-Open Public Portal
> Automated Workflows 
> Better Staff Efficiency
> Modular and Scalable

Community Development Suite

Planning & Zoning 

Permits

Licenses

Code Enforcement 

Inspections 

Short-Term Rentals 

Public Portals & Mobile App

GIS and Other Integrations

MaintStar is the trusted company with powerful software and legendary service. With a customer-centric mindset, we build seamlessly-integrated and fully-configurable asset, land, and customer relationship management solutions for mid- to large-population public sector organizations. Discover more about MaintStar Shooting star with solid fill

Short-Term Rentals

Efficient and Profitable STR Management—In the Office and In the Field 

Vacation rentals can be a valuable source of income for local businesses, residents, and government agencies, drawing visitors to the community and contributing to the local economy. However, due to their gray area status between residential and commercial properties and the influx of corporate buyers and operators in many popular vacation locations, short-term rentals (STRs) can also be controversial. And, if they aren’t properly built, inspected, and licensed, they can be a safety hazard for renters and neighbors.

With the proper code in place, licensing STRs can be pretty straightforward – once you know where they are. But discovering STRs, gaining licensure compliance, and monitoring on-going compliance and licensing can be tricky without the right tools. And trying to manage this process while juggling so many other planning and development tasks can become overwhelming fast, and without proper compliance, you risk lost economic opportunities, diminished neighborhood character, and negative impacts on housing affordability. To optimize efficiency, you need short-term rental management software that can view and manage your STR licensing, renewals, and fees from beginning to end.

MaintStar’s Community Development Suite with the Short-Term Rental Module is a powerful workflow engine that automates complex tasks—serving as your all-in-one software platform to streamline STR license application, approval, and renewal services. From start to finish, MaintStar Community Development Suite tracks all the activities and keeps all parties updated. It also interfaces with your in-house operations, such as accounting, tax assessment, public works, and utilities via automated notifications. And it’s all updated in real-time and easily managed from dashboards—making it one of the simplest software platforms you’ll ever use.

By crawling the most popular internet reservation sites, like VRBO and AirBnB, our STR Module makes it difficult for noncompliant STRs to gain the visibility they need without complying with local statutes, regulations, and fee requirements.

Through direct email communication, STR owners know when to pay for license renewals, supporting timely action and avoiding late fees and penalties. 

Fields, reports, and dashboards are highly customizable for various license types, which adds specificity and ease-of-use. With personalized dashboards, staff can see STR compliance levels, generate reports to make decisions, and assist the leadership team making policy and writing ordinances.

Easy-to-read licensing process updates keep hosts informed throughout the project, saving considerable staff hours continually conveying information.

This easy-to-use tool allows inspectors in the field to automatically receive new inspection notifications along with details and a GIS display to the location map. Field personnel can record inspections in the field (even while offline) and upload to the system when back online. After completing the inspection in the app, the inspector closes the task, enabling prompt receipt of revenues.

Superpower the standard dashboard with a highly specialized and personally configured dashboard showing progress toward goals tied to key performance indicators.

STR owners can easily submit license applications and renewals, de-activate licenses, and pay fees in the online Public Portal – no need to call or come in.

State-of-the-art, configurable and automated workflows allows your staff to track license applications, approvals and renewals, and coordinate timely communication with automated software—avoiding labor-intensive processes and the need for additional head count. Staff can attach licenses to records, automatically change the status, and send automatic reminders about fees and fines.

Tasks get done faster, with more accuracy—across all your functions and departments. Automated workflows, a mobile inspection app, and an always-open Public Portal helps local government agencies boost productivity and increase revenue collection.

Our whole suite is modular and scalable and allows for unlimited users on a single enterprise license, addressing your needs today, with room to grow tomorrow.

Community Development Suites

MaintStar’s Community Development Suite with the Short-Term Rental Module eliminates the costly and dangerous risks posed by noncompliant short-term rentals in your community. Reviews, approvals, and fees happen faster – with more accuracy – across all your functions and departments. From the Mobile Inspection App to the Public Portal, everything in our suite is designed to eliminate slowdowns, increase accuracy, and improve service.

That’s the MaintStar difference.

See the MaintStar difference for yourself!

Explore MaintStar