Customer Support Services With a Personal Approach

Services

Our personal approach to Customer Support… IS the heart of MaintStar.

Our unique approach to Customer Support means you communicate directly with a highly skilled individual who is completely informed about your operation. When you call, you speak directly to us – not a third party! It’s just that simple. This personal approach has been, and will remain, our standard.

System Implementation

Even the best systems can fail if not properly implemented. Fortunately, our experts have the experience and know-how to do it right the first time. To ensure success, MaintStar:

Analyzes your operation
Makes recommendations
Helps you reach goals efficiently

This assessment leads the way to determine exactly what your operation needs for successful implementation.

Project Management

In need of great Project Management? At MaintStar, all our Project Managers are highly experienced and ready to give you a helping hand. To that end, we use State of the Art Project Management tools to keep your project on track.

Training

The most important part of a new system is properly trained personnel. We offer training in person or online – depending on your needs or budget. Whether you need a refresh for a veteran employee or training for a new hire, our professional trainers know how to accomplish the job. And your training is always custom-specific to your needs.

Custom Projects

We understand that your operation is unique to your community and the importance of communicating with your systems. MaintStar can adapt to your system’s specific needs (including custom reporting and Interfacing).

The main types of custom interfaces are:

Financial Systems
Customer Relationship Management (CRM) Systems
Geographical Information Systems (GIS)

Our staff can write interfaces or provide you with access to our Application Program Interface (API). With a long history of success, the quality and reliability of our well-documented interfaces speak volumes. Guiding you through every step of the project is our team of dedicated MaintStar professionals.