Asset Management for Thousand Oaks, CA
Asset Management for Thousand Oaks, CA
Incorporated during the 1960’s San Fernando Valley boom, Thousand Oaks, California has evolved into one of the most desirable communities in the greater Los Angeles area. Less than 600 employees serve more than 125,000 residents within a 55 square-mile area. The City’s management area includes 387 miles of streets, 503 miles of wastewater collection mains, 6,500 manholes, 16 reservoir storage facilities, 15 pump stations, and two groundwater wells. That’s a lot to manage! Their asset management solution had to be comprehensive and easy-to-use. wells.
Main Challenge
The municipality needed to improve fiscal responsibility by achieving maintenance and service goals while spending less. The solution had to be comprehensive, and the interface had to be easy to use for every type of interaction. From tracking service reports and work orders, to facilitating plans for existing or new infrastructure, Thousand Oaks employees needed a system to streamline public works asset maintenance and to improve cost efficiency. Cutting costs had to be accompanied by better workflow and excellence in outcomes. Sacrificing one for another was not an option.
MaintStar Solution
MaintStar’s solution experts conducted a thorough analysis of the City’s operation and made process recommendations, showing them how obstacles to efficiency and quality could be removed from current procedures. MaintStar’s extensive assessment included every aspect of the operation. Then the MaintStar team selected asset management modules that provide clear, configurable maintenance plans. The resulting cloud-based Public Works Suite is comprehensive and easy to use, resulting in:
- Lowered costs
- Fewer service interruptions
- Longer asset lifecycles
- Budgeting and planning improvements
Additionally, Geographic Information System (GIS) was linked with the MaintStar Public Works Suite, providing:
- Extensive, easily accessible visualization of assets
- Rapid creation of work orders directly from maps
- Improvement of overall time and efficiency from reporting of issues through job completion
Customer Outcomes
With MaintStar’s cloud-based, seamlessly-integrated Public Works Suite for enterprise asset management:
- Users find project descriptions and summaries for all projects in one location.
- Managers prepare and monitor budgets, examine funding sources, create project plans and reports, attach images, and more, all through the cloud.
- Departments share project visibility, communication, and status within a single system.
- Reports are easily available to publish for internal or external stakeholders.
- Patches, fixes, and updates are installed and maintained by MaintStar, allowing the Thousand Oaks employees to concentrate on their core job duties and objectives.
- The Thousand Oaks IT department can divert valuable dollars from hardware and software maintenance to higher value areas.Reports are easily available to publish for internal or external stakeholders.
Implementation and adoption of Thousand Oaks’ easy-to-use Public Works Suite has led to happier, more engaged staff as daily operations became smoother. MaintStar’s modular Public Works Suite gave the City a stronger, better organized framework to track and maintain assets. More specifically, it delivered greater efficiency, information quality, staff satisfaction, and an improved bottom line. Thousand Oaks is now able to more proactively manage its assets and provide a safe, healthy, and high-quality environment for its community members.
That’s the MaintStar difference.