Public Works Suite

All the Asset Management You Need in One Place

CivicPoint CRM

One Digital Front Door to Local Government

Community Development Suite

Powered for Productivity – in the Office and in the Field

The MaintStar Difference

MaintStar is the trusted company with powerful software and legendary service. With a customer-centric mindset, we build seamlessly-integrated and fully-configurable public works, community development, and customer relationship software suites for mid-to-large population public sector organizations.

MaintStar Delivers Powerful Software

Get the features you want and the outcomes you need

Government staff must be more nimble and creative than ever before to answer the growing needs of their communities while navigating uncertain funding futures. There’s a lot of work to do, only so many resources to go around, and every purchase has to be defended with demonstrable outcomes. Plenty of software companies deliver tech solutions; MaintStar delivers results.

Your Challenge: 

Do more work with fewer resources

Our Solution: 

Maximize efficiency with award-winning tech

  • Single-platform, fully-configured solutions that easily link to existing software
  • Systems purpose-built for government so they work the way you do 
  • Truly seamless integrations without any time-wasting workarounds    
  • Rapid identification and response to customer service requests
  • Mobile apps that automatically sync with office systems
  • Generative and agentic AI-powered assistants to keep things moving

Named the Top Public Works Asset Management Software for 2025 by govCIO magazine

So simple and intuitive to use — we get a 4.8/5 for ease of use on customer rating sites!

Your Challenge: 

Build and maintain public trust and satisfaction

Our Solution: 

Deliver timely services with painless transparency

  • Public mobile and desktop apps  
  • Automated updates and streamlined workflows for visibility and rapid responses 
  • Innovative, AI-powered solutions that free staff time for priority projects while keeping things moving  
  • Comprehensive reporting capabilities that make transparent reporting a snap 

Highly-competitive pricing and demonstrable ROI to justify software investment – online reviewers give us a 4.8/5 rating for value!

Your Challenge: 

Get fast and helpful tech support

Our Solution: 

Rely on MaintStar’s industry-best customer support

  • Personal, consistent, knowledgeable, and responsive U.S.-based customer service
  • MaintStar has more than 40 years of public sector experience; plus we recruit former government staff and lean into their expertise  
  • Simple to use, reliable solutions built in partnership with customers 
  • Small company values and a persistent dedication to serving the people who serve their communities 
  • Founder-owned and -operated so we answer to our customers, not Wall Street or private equity investors; it shows in our 97+% customer loyalty

5.0/5 customer support rating from happy customers!

4.8-4.9/5 overall customer satisfaction rating on customer review sites!

Explore MaintStar’s powerful software solutions

Public Works Suite

If you own it, we can track it. Our fully-configurable, single-platform, AI-powered, cloud-based software lets you see all your horizontal and vertical assets—and what condition they’re in – all in one place. It’s so good, govCIO declared it the Top Public Works Asset Management Software of 2025.

Learn More...

Community Development Suite

GIS-enabled, updated in real-time, and easily managed from highly configurable dashboards, MaintStar's Community Development Software Suite is powered for productivity and one of the simplest software platforms you’ll ever use.

Learn More...

CivicPoint CRM

Give your residents and businesses one digital front door to their government with a public portal where they can report a broken streetlight, pay a business license fee, and check the status of a building permit all from the same login and interface via your website or branded mobile app. Better customer service and reduced staff burden; it’s a win-win. 

Learn More...

Decades of Serving Public Servants

Have More Questions? We Have More Answers

MaintStar is a smaller company by design -- we've never wanted to be a giant, big box conglomerate that sees customers as just revenue and products as a means to an end. We were founded more than 40 years ago and have grown almost entirely through word-of-mouth. By keeping our overhead low, we’ve been able to reinvest heavily in product design, re-design, and innovation, and our product development has been guided solely by our customers’ needs. We’re able to offer bespoke software solutions at very competitive prices because we don’t have investors or shareholders to answer to. We can invest in the things that matter to our customers, not Wall Street, and we do. Every day. Finally, we employ a dedicated, highly knowledgeable, U.S.-based technical support team that works with customers as partners, not numbers, and respects the important work they do in their communities.  Our customers have recognized all these efforts with online consumer rating site scores of 4.8-4.9/5 for overall customer satisfaction! Join the MaintStar family to see the MaintStar difference. 

MaintStar software suites are the most configurable solutions in the market because we don’t have a “standard” or “basic” edition – every single implementation includes a complete configuration of the software to look and function the way you need it to, at no extra cost or additional time. Plus, we don't design "roadmaps" for innovations and improvements; we just talk to our customers constantly, find out what they need, and make ongoing upgrades to improve the products. Being smaller, we can be agile and innovative in ways that larger corporations can't.

We hear this question a lot, but MaintStar’s pricing is very competitive; so much so that we earned a 4.8/5 rating on Capterra.com for overall value. By keeping our overhead down and our ownership private, we can keep our prices down and our quality up because we don’t have investors demanding more and more profit every quarter like most govtech companies these days. 

All MaintStar software suites and modules are built to fully and seamlessly integrate with each other. And when we say integrate, we mean at the native code level. No workarounds, no clunky connections, no constant breaks when one system is updated. Plus, MaintStar software has an open API architecture, allowing us to integrate with most existing systems. 

All implementation services are performed solely by MaintStar employees, not a third party consultant who doesn’t truly know your structure or our products, and all implementations include the comprehensive configuration of your system, so it suits YOUR needs, not your neighboring cities’. Plus, post-implementation mentoring to make configuration changes on your own is always free; however, we do charge a service fee for post-implementation changes that we make on your behalf.  

Online customer reviews have given us a 4.8/5 rating on ease-of-use, and MaintStar customers frequently say that our software suites and modules are some of the easiest and most intuitive to use, in part because we tailor the software to your specifications in so many ways. Have a form that everyone uses and likes? We can probably recreate those fields digitally during implementation, at no extra cost. So, your system will still feel like your system – only better. Plus, because we are laser-focused on the government and public organization sector, we are consistently learning and applying best practices from similar agencies to new and existing customers. 

MaintStar was founded more than 40 years ago by the same engineer who owns it and serves as CEO today. He takes exceptional pride in our products and service, and that isn’t going to change. All of our products are designed and built by the same design team, similar to how Apple™ products are made to work seamlessly together from the ground up. And, at MaintStar you have one ongoing contact for your account – not a jumble of people changing seats every month. MaintStar is a stable company with reliable products and dedicated staff. 

See the MaintStar difference for yourself! 

Explore MaintStar

Topics Covered:

> A unified, single platform 
> Features you want and the outcomes you need

> Do more work with fewer resources 
> Build and maintain public trust and satisfaction 

> Get better customer support 
> Explore our powerful software solutions 
 

> FAQs 
> See the MaintStar
difference for yourself 

Public Works Suite

All the Asset Management You Need in One Place

CivicPoint CRM

One Digital Front Door to Local Government

Community Development Suite

Powered for Productivity - in the Office and in the Field

The MaintStar Difference

MaintStar is the trusted company with powerful software and legendary service. With a customer-centric mindset, we build seamlessly-integrated and fully-configurable public works, community development, and customer relations software suites for mid-to-large population public sector organizations.

MaintStar Delivers Powerful Software

Get the features you
want and the outcomes
you need

Government staff must bemore nimble and creative than ever before to answer the growing needs of their communities while navigating uncertain funding futures. There's lots of work to do, only so many resources to go around, and every purchase has to be defended with demonstrable outcomes. Plenty of software companies deliver tech solutions; MaintStar delivers results.

Your Challenge: 

Do more work with fewer resources

Our Solution: 

Maximize efficiency with award-winning tech

  • Single-platform, fully-configured solutions that easily link to existing software
  • Systems purpose-built for government so they work the way you do 
  • Truly seamless integrations without any time-wasting workarounds    
  • Rapid identification and response to customer service requests
  • Mobile apps that automatically sync with office systems
  • Generative and agentic AI-powered assistants to keep things moving

Named the Top Public Works Asset Management Software for 2025 by govCIO magazine

So simple and intuitive to use — we get a 4.8/5 for ease of use on customer rating sites!

Your Challenge: 

Build and maintain public trust and satisfaction

Our Solution: 

Deliver timely services with painless transparency

  • Public mobile and desktop apps  
  • Automated updates and streamlined workflows for visibility and rapid responses 
  • Innovative, AI-powered solutions that free staff time for priority projects while keeping things moving  
  • Comprehensive reporting capabilities that make transparent reporting a snap

Highly-competitive pricing and demonstrable ROI to justify software investment - online reviewers give us a 4.8/5 rating for value!

Your Challenge: 

Get fast and helpful tech support

Our Solution: 

Rely on MaintStar's industry-best customer support

  • Personal, consistent, knowledgeable, and responsive U.S.-based customer service
  • MaintStar has more than 40 years of public sector experience; plus we recruit former government staff and lean into their expertice
  • Simple to use, reliable solutions built in partnership with customers 
  • Small company values and a persistent dedication to serving the people who serve their communities 
  • Founder-owned and -operated so we answer to our customers, not Wall Street or private equity investors; it shows in our 97+% customer loyalty

5.0/5 customer support rating from happy customers!

4.8-4.9/5 overall customer satisfaction rating on customer review sites!

Explore MaintStar’s  powerful software 
solutions

Public Works Suite

If you own it, we can track it. Our fully-configurable, single-platform, AI-powered, cloud-based software lets you see all your horizontal and vertical assets—and what condition they’re in – all in one place. It’s so good, govCIO declared it the Top Public Works Asset Management Software of 2025.

Learn More...

Community Development Suite

GIS-enabled, updated in real-time, and easily managed from highly configurable dashboards, MaintStar's Community Development Software Suite is powered for productivity and one of the simplest software platforms you’ll ever use.

Learn More...

CivicPoint CRM

Give your residents and businesses one digital front door to their government with a public portal where they can report a broken streetlight, pay a business license fee, and check the status of a building permit all from the same login and interface via your website or branded mobile app. Better customer service and reduced staff burden; it’s a win-win. 

Learn More...

Decades of Serving Public Servants

Have More Questions?
We Have More Answers

MaintStar is a smaller company by design -- we've never wanted to be a giant, big box conglomerate that sees customers as just revenue and products as a means to an end. We were founded more than 40 years ago and have grown almost entirely through word-of-mouth. By keeping our overhead low, we’ve been able to reinvest heavily in product design, re-design, and innovation, and our product development has been guided solely by our customers’ needs. We’re able to offer bespoke software solutions at very competitive prices because we don't have investors or shareholders to answer to. We can invest in the things that matter to our customers, not Wall Street, and we do. Every day. Finally, we employ dedicated, highly knowledgeable, U.S.-based technical support team that works with customers as partners, not numbers, and respects the important work they do in their communities. Our customers have recognized all these efforts with online consumer rating site scores of 4.8-4.9/5 for overall customer satisfaction! Join the MaintStar family to see the MaintStar difference.

MaintStar software suites are the most configurable solutions in the market because we don’t have a “standard” or “basic” edition – every single implementation includes a complete configuration of the software to look and function the way you need it to, at no extra cost or additional time. Plus, we don't design "roadmaps" for innovations and improvements; we just talk to our customers constantly, find out what they need, and make ongoing upgrades to improve the products. Being smaller, we can be agile and innovative in ways that larger corporations can't.

We hear this question a lot, but MaintStar’s pricing is very competitive so much so that we earned a 4.8/5 rating on Capterra.com for overall value. By keeping our overhead down and our ownership private, we can keep our prices down and our quality up because we don’t have investors demanding more and more profit every quarter like most gov tech companies these days.

MaintStar software suites and modules are built to fully and seamlessly integrate with each other. And when we say integrate, we mean at the native code level. No workarounds, no clunky connections, no constant breaks when one system is updated. Plus, MaintStar software has an open API architecture, allowing us to integrate with most existing systems.

All implementation services are performed solely by MaintStar employees, not a third-party consultant who doesn't truly know your structure or our products and all implementations include the comprehensive configuration of your system, so it suits YOUR needs, not your neighboring cities’. Plus, post-implementation mentoring to make configuration changes on your own is always free; however, we do charge a service fee for post-implementation changes that we make on your behalf.

Online customer reviews have given us a 4.8/5 rating on ease-of-use, and MaintStar customers frequently say that our software suites and modules are some of the easiest and most intuitive to use, in part because we tailor the software to your specifications in so many ways. Have a form that everyone uses and likes? We can probably recreate those fields digitally during implementation, at no extra cost. So, your system will still feel like your system – only better.Plus, because we are laser-focused on the government and public organization sector, we are consistently learning and applying best practices from similar agencies to new and existing customers.

MaintStar was founded more than 40 years ago by the same engineer who owns it and serves as CEO today. He takes exceptional pride in our products and service, and that isn’t going to change. All of our products are designed and built by the same design team, similar to how Apple™ products are made to work seamlessly together from the ground up. And, at MaintStar you have one ongoing contact for your account – not a jumble of people changing seats every month. MaintStar is a stable company with reliable products and dedicated staff.

See the MaintStar difference for yourself!

Explore MaintStar

Contents

> A unified, single platform 
> Features you want and the outcomes you need
> Do more work with fewer resources 
> Build and maintain public trust and satisfaction 
> FAQs 
> See the MaintStar difference for yourself
> Get better customer support 
> Explore our powerful software solutions